With 1.25 million square feet of storage in 39 depots across the country, 3663 is a major player in the food service industry. It has over 6,300 employees and a modern fleet of 1,000 vehicles delivering to a customer base of 50,000 organisations in the food, catering and leisure sectors. The company has 3 divisions dealing with ‘Frozen, Fresh and Chilled’, ‘Multi-temperature’ and ‘Logistics’.

To remain competitive in a tough marketplace, the management team at 3663’s Logistics Division decided to change its processes and supporting IT infrastructure to help boost profit margins. This was particularly important as the manual ‘pick and stick’ labelling system that had been running at its logistics depots did not make the best use of time and labour and could be prone to errors without the use of the robust manual processes that 3663 employed. This meant the depots were not operating as efficiently as they could if given the latest technology.