French speakers call her Josiane while Dutch speakers call her Marijke, as in the song by Jacques Brel. Who is she? She is the voice pronouncing transaction orders in the Vocollect headsets worn by the twenty or so operators who handle 40,000 parcels per month for wholesalers, hospitals and chemist’s stores in Belgium. This synthesized voice translates and transmits the data from the SAP R/3 WM module. This tireless operator “talks” and listens all day long and acts as an intermediary between the team working in the Sanofi-Aventis warehouse in Boortmeerbeek and Psion Teklogix’s TekSpeech middleware.

Dublin , January, 2007: Irish supermarket chain Superquinn has invested in excess of €400,000 with Irish Psion Teklogix partner Heavey RF to replace a label stock picking system with advanced voice picking technology. The solution also included a wireless network, handheld and forklift mounted computers and full integration into the host SAP system. To date, the system has improved Superquinn’s pick rate by 20% and has improved accuracy to current levels of 99.8% with further improvements expected. The system was installed in Superquinn’s Blanchardstown warehouse in Dublin which is managed by supply chain provider, Wincanton Logistics

For many large manufacturing and distribution companies, increasing profitability by reducing operational costs is key to their business strategy. For one of Europe’s leading pump manufacturers, Grundfos, this means making significant efficiency improvements in its manufacturing and distribution processes. To achieve this, Grundfos is running a programme to implement Psion Teklogix SAP integration solutions at warehouse and production sites around the world

The company history of the tool manufacturer, wolfcraft, founded in 1949 in Remscheid, Germany, reads like a story of continual innovation: the first high point was reached in 1956, with a new process for manufacturing files and milling cutters. Since then, wolfcraft’s product range has grown to more than 2,500 tools and accessories and the company is operative in nine countries on three continents. Worldwide, some 400 employees generate an annual turnover of around €100 million.